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trading specialist 

Mandarin speaking


Position type: Permanent

Location: London Central

Salary package: £25,000 DOE (depends on experience) + commission




Our client is a deliverable Foreign Exchange company with clients spread around the globe. As the Chinese market is growing consistently, our client is looking for new candidates to join their ever growing team. This position involves liaising with clients on a daily basis, offering a high level of customer service and assisting them with their trading requirements. The role will include sourcing new clients and being familiar with the services the company offers, current regulations and legislations. 


The ideal candidate will have excellent communication skills in English and Mandarin, in addition to greatly developed customer service and organisational skills. Candidates should have a vast knowledge of foreign exchange markets and financial products/services, although this is beneficial, it is not required. Candidates should be open and ready to learn about these topics, as this will be a large part of the role.



Ideaboxes Limited is an international recruitment and consultancy agency. It specialises in finding UK businesses experienced Chinese bilingual candidates. Ideaboxes aims to provide outstanding support for businesses and offer professional career advice for Chinese speakers based in the UK. By delivering this service, Ideaboxes can act as a bridge between distinguished employers and high-level job seekers. By recruiting the best Chinese candidates for employers, this will assist in the development of an expanding Chinese market and meet the increasing demand for Chinese speakers in the work place, worldwide.




Responsibilities include, but are not limited to:


  • Have an extended knowledge of the company and products/services offered in order to successfully promote the organisation.

  • Support the Head of Desk and Senior Managers as required.

  • Attention to detail to provide the account manager with details of the clients trading requirements.

  • Obtain necessary documents to be entirely complaint with HM Revenue, Customs and Money Laundering Regulations.

  • Maintain database report logs up-to-date with details of Client calls, issues and progress made.

  • Provide feedback of client dissatisfaction issues or risk control, to senior managers in order to solve problems.

  • Search and provide ideas for improvement of the business, operations and productivity.

  • Alert management immediately of any significant changes to business risks, internal controls effectiveness or any regulatory breach.

  • Comply with all department and health/safety policies/procedures.



Ideal Candidate

  • Excellent written/verbal English and Chinese.

  • Ability to multi-task and prioritise.

  • Attention to detail, organisational and time management skills.

  • Familiar with Microsoft office

  • Knowledge of foreign exchange markets and products (open to learn).

  • Candidate should be flexible to occasionally work ‘’Chinese hours’’ and also to travel to China in order to attend client meetings, exhibitions and events.


Please Note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.


Due to the high volume of applicants it is only possible to contact successful candidates within 14 days.

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