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General manager

Mandarin speaking

Position Type: Full Time / Permanent

Location: Newcastle, Washington

Salary Package: Competitive



Our client is one USA’s leading companies in the fast-growing retirement home industry. They specialize in offering luxury accommodation and services for the residents. They have communities in states such as Washington, California and Nevada, accommodating over 40,000 residents.

They are expanding nationally and are looking for a General Manager for one of their Washington communities. As such, the ideal candidate would manage all aspects of the community and provide proactive leadership. The candidate is required to have great English and Mandarin communication skills, both oral and written.


About Ideaboxes

Ideaboxes Limited is an international recruitment and consultancy agency. It specialises in finding UK businesses experienced Chinese bilingual candidates. Ideaboxes aims to provide outstanding support for businesses and offer professional career advice for Chinese speakers based in the UK. By delivering this service, Ideaboxes can act as a bridge between distinguished employers and high-level job seekers. By recruiting the best Chinese candidates for employers, this will assist in the development of an expanding Chinese market and meet the increasing demand for Chinese speakers in the work place, worldwide.



Responsibilities include, but are not limited to:

  • Manage all departments of the community

  • Community marketing and sales management via the involvement with the team and the process, as well as coaching them to adapt to the evolving market.

  • Be in charge of the financial performance, achieving and exceeding set targets within budget.

  • Develop relationships with the residents, their families and the community staff members.

  • Ensure all state and government regulations are met.

  • Build and nurture a cohesive and friendly environment that ensures the staff is comfortable and happy.

  • Clearly promote the brand and image of the community.

  • Be a reliable person and ensure that seniors living in the area and employees can always count on.



Ideal Candidate

  • Excellent communication skills in English and Mandarin or Cantonese.

  • Over 5 years of experience as a General Manager or Executive Director of a senior living community or luxury hotel, having had the responsibility of at least 6 Million US dollars.

  • Great leadership and customer service skills, as well as outstanding professionalism. Must be driven and very proactive.

  • Over 5 years of experience overseeing food and beverage, sales, housekeeping and maintenance departments and managing operations with 50+ employees.

  • Able to adapt quickly and work under great pressure.

  • An AA degree is required.

  • Bachelor’s degree and shop/hotel opening experience preferred.

  • Microsoft Office Products experience.


Please Note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.


Due to the high volume of applicants it is only possible to contact successful candidates within 14 days.

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