Job Type: Full Time
Salary: up to 25k
Benefits: 25 days holiday per year plus UK public holidays
One of London’s finest luxury hotels is now offering a position as an office receptionist. As a receptionist, you will be the first line of contact for our guests directly through meeting and greeting and indirectly through the telephone; also you will represent our brand to the guest. We are seeking a proactive candidate with excellent communication skills in both English and Mandarin.
Ideaboxes Limited is an international recruitment and consultancy agency. It specialises in finding UK businesses experienced Chinese bilingual candidates. Ideaboxes aims to provide outstanding support for businesses and offer professional career advice for Chinese speakers based in the UK. By delivering this service, Ideaboxes can act as a bridge between distinguished employers and high-level job seekers. By recruiting the best Chinese candidates for employers, this will assist in the development of an expanding Chinese market and meet the increasing demand for Chinese speakers in the work place, worldwide.
Responsibilities include, but are not limited to:
Warmly greet and meet all guests.
Assist with check ins and check outs.
Handling guest’s enquiries, face to face and through the telephone
Manage bookings for existing guests and new customers
Completing booking, transfer, leaving procedures.
Excellent written/verbal English and Mandarin.
Excellent telephone manners
Excellent communication and customer service skills
3+ years comparable experiences
High self-grooming standards
Authorised to live & work in the UK without need for company to sponsor
Please Note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Due to the high volume of applicants it is only possible to contact successful candidates within 14 days.