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Sales associate 

Mandarin speaking

Position type: Permanent

Location: Bicester Village

Salary package: £21k- £24k DOE (depends on experience) + Commission




21st century British high fashion Company that offers a large variety of luxury accessories. While woman’s shoes are their main focus, they offer a large assortment of other luxury accessories in the form of handbags, small leather goods, scarves, belts, fragrances and men’s shoes.

We are seeking a motivated and proactive individual for a Luxury Sales Associate role who will strive to meet the organizational goals and objectives by offering such skills as teamwork, sales, relationship building and communication skills. A good level of Mandarin and English speaking is required, in addition to a great interest and understanding of the Luxury goods market.

About Ideaboxes

Ideaboxes Limited is an international recruitment and consultancy agency. It specialises in finding UK businesses experienced Chinese bilingual candidates. Ideaboxes aims to provide outstanding support for businesses and offer professional career advice for Chinese speakers based in the UK. By delivering this service, Ideaboxes can act as a bridge between distinguished employers and high-level job seekers. By recruiting the best Chinese candidates for employers, this will assist in the development of an expanding Chinese market and meet the increasing demand for Chinese speakers in the work place, worldwide.

Role Responsibilities

Responsibilities include, but are not limited to:

  • The highest standards of customer service exceeding customer expectations in order to build customer loyalty and database. 

  • Detailed knowledge and understanding of the brand and products. Including material and manufacturing details.

  • Promptly resolve customer issues by inspecting problems, finding solutions and taking initiative to improve store performance.

  • Follow all Health and Safety regulations always taking into account the company procedures and protocols.

  • Assist in stock management partaking in stock takes, replenishing stock and ensure continued stock supply according to company procedures and policies.

  • Attend all store briefings, meetings and training events.

  • Assist store manager and assistant manager in any back office or administrative duties.

  • Be professional at all times, offering guidance and advice to clients when needed.

  • Follow all required company procedures, standards and policies communicated by the company.



Ideal Candidate

  • English and Mandarin speaker (Required).

  • Exceptional communication skills.

  • Experience of sales in a luxury brand (desirable, but not required).

  • Knowledge and understanding of luxury retail market and customer service.

  • Multi-tasking and able to prioritize.

  • Be proactive, polite and professional in order to exceed customer expectations.

  • Have a can do attitude and go the extra mile for the team.


Please Note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.


Due to the high volume of applicants it is only possible to contact successful candidates within 14 days.

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